FAQs

Q: What deposit do your require?
A: 25% of the booking total cost

Q: When will I have to pay the balance for my stay?
A: Your balance is due 6 weeks prior to your arrival date

Q: What methods of payment do you offer?
A: You can pay by BACS (preferred method) or card over the telephone.

Q: What is the earliest time I can check-in?
A: From 4pm

Q: Can I have a late check-out?
A: We try to accommodate where possible but if we have back to back bookings, sadly this will not be possible

Q: How do you clean for Covid risks?
A: We follow all up to date guidelines ensuring that all our products conform to European standard

Q: Do you accept dogs and how many?
A: Yes, 2 well behaved dogs, possibly more by arrangement size dependant

Q: Are towels and bedlinen included?
A: Yes all linen, towels and robes are provided. Please bring your own beach towels

Q: Can I charge my electric vehicle at the cottage?
A: We do have an EV charger at Sea Dreams that Fanta Sea can also access. This is chargeable option and fees apply

Q: Is there a BBQ?
A: Yes but please bring your own charcoal

Q: Do you have free wi-fi?
A: Yes

Q: Do you have baby equipment?
A: We have a travel cot and high chair – please request as we don’t leave these in the property

Q: Do you offer short breaks all year round?
A: Short breaks are available all year round with exception of the summer holidays which are week bookings only

Q: I have restricted mobility. Are any of the cottages suited to my needs?
A: Sea Dreams is the most accessible for someone with mobility issues. It does however have a step up into the shower cubicle. There is also a step down from the kitchen to the conservatory, there is a grab rail to assist

Q: What days are check-in?
A: Changeover days are Friday and Monday

Q: How far away is the beach?
A: The beach is a 10 minute stroll away

Q: Is the garden enclosed?
A: All the rear gardens are enclosed at all 3 properties

Q: Is there a breakage deposit?
A: There is a breakage deposit of £150

Q: How many cars does the drive hold?
A: Two cars per property

Q: Is there a washing machine?
A: Yes

Q: Is there a dishwasher?
A: No